Contact information

Store: www.lakystar.net
Trading name: “Lakystar”
Address: Strada Casa Selva 23, 04100 Latina, Italy
Email (Customer Care): dpkgpt1987@gmail.com
WhatsApp: +39 388 499 2572
Last updated: August 25, 2025

Support Hours

Mon–Fri: 09:00–18:00 (CET/CEST)
Sat, Sun & holidays: Closed
Typical reply time: 24–48 business hours.

How we can help

  • Order & Shipping questions – status, tracking, address changes.

  • Returns & Refunds – start a return within 30 days (buyer pays return shipping).

  • Damage/Not-as-described – email photos within 48 hours of delivery (outer box, inner packaging, label, item).

  • Product details – condition, measurements, additional photos for vintage/antique pieces.

  • Freight quotes – furniture / large or fragile items.

When you write, please include: order number, full name, and (if applicable) photos and tracking link.

Helpful links

  • Return & Refund Policy (30 Days)

  • Shipping Policy (Italy 1–3 business days, International up to 30 business days)

  • Terms of Service